My first IDE was a hand-me-down IBM flowcharting template from when ANSI X3.5 was still in draft, a pencil, and construction paper. Building on that auspicious beginning in elementary school, I accumulated a degree in philosophy from Yale University, spent several years applying doing policy analysis in the public sector, then joined Microsoft in 1999.
At Microsoft, I am currently Director of Open Source Strategy, having most recently led open source community engagement and, prior to that, research strategy at the Open Source Software Lab at Microsoft. Previously in Microsoft’s Product Support organization I did primary research on how end users, systems administrators and developers share knowledge and solve problems.